Frequently Asked Questions

Every clinic on the platform is assessed on JCI/ISO accreditation, doctors' specialist credentials and patient feedback. Only verified and active clinics are listed in the directory.

Each clinic offers a net package price covering the procedure, clinic services and, in most cases, accommodation and transfers. There are no hidden fees, and every item is shared with you before the quote.

Payment is made directly to the clinic, and the initial assessment is free of charge. For procedures such as hair transplants and dental treatments, clinics provide a written result/guarantee certificate.

Most clinics include hotel accommodation and airport-clinic-hotel transfers in their full-service packages. The coverage is stated in the package details on the clinic page.

Yes. Our coordinators and the clinic teams provide multilingual support, primarily in English, and an interpreter accompanies you throughout the procedure.